Why is tax being calculated differently?

OMG Akron shared this problem 2 years ago
Solved

2489317


Look @ the email log. When customer created his lead, total was $1123. When we sent it manually, total is $1115. Look @ email log...

Comments (4)

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The lead and tax rate was edited after the email was sent.

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No, we did not. Look @ the log. Notes were added, that's it.

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Furthermore, we cannot "edit" the tax rate or we'd be able to overcome all the tax cloud errors as they arise.

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This issue has been fixed. The tax calculated from the quote side wasn't always taking into account the accessory taxes properly.