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Vendor PO Email link Not working on mobile devices

Antjuan K. shared this problem 7 years ago
Solved

Vendor PO Email link Not working on mobile devices. When vendor PO email is sent. Its appears blank on mobile phones. Displays fine on desktop computers.

Comments (4)

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Looking at the log tab of the lead, I see the customer auto booked and signed the contract on 4/17/2017 @ 7:43am. Later at 4/17/2017 @ 9:33am, an administrator added the discount. However, that was after the contract was signed, and once a contract is signed, it is frozen in time. You need to edit the contract tab and set the contract back to auto generate to see the changes show on the contract. Of course at that point your customer will have to sign again. Thanks!

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The issue in question is the vendors contract. It does not display on mobile phones. Only on Desktop Computers.


Lead ID: 2085583

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The page name for your PO Page template didn't match the contract page which caused the issue. I have corrected it for you and you should be good going forward. Sorry about that!

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Thanks its working now. Will it be to much trouble to clean on the formatting for the mobile display. I just checked and it looks out of wack.

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Can you send a screenshot of what you're seeing to Sales@inflatableoffice.com? I haven't been able to reproduce anything looking off on my end.

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