Unable to modify QUANTITY of an item in inventory - stuck at zero

Daniel Caouette shared this problem 29 days ago
Known

I have an item set up in Inventory, which has previously been booked successfully, but now is somehow showing as zero quantity rather than having 2. Item is Tropical Island Combo (and it is the parent of Tropical Island Combo w/ water). System wont allow changing the 0 at all,

Comments (2)

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In the "build qty" it was showing that it takes two of the Tropical Island Combo w/ waters to build the Tropical Island combos. I removed that. It should be working ok now---that isn't necessary to put a "build qty" in this scenario since this is the same item one is just with and one without water.

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The 'build qty" was modified only in an effort to find a fix to the fact that the inventory was set at zero and was not modifiable, as the field itself would not allow anything to be changed. This presented a challenge because the presets are not set to have this number ever say zero so there must have been some other glitch causing it. Just providing feedback as you iron out the various kinks. Not sure what the fix was for this one but Thank you!