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Tax Exempt certificates are still not working

jason h. shared this question 9 years ago
Answered

We still get Error 409 when trying to enter TAX ID's (TaxCloud)


The list of pending exemptions is really piling up. Any progress on this one?

Best Answer
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I think Taxcloud is having intermittent issues with this. I've tested it several times and it works sometimes and doesn't others. They told me yesterday they are still looking into it.


Since it seems to be intermittent, you should be able to get it to save some occasionally. Email me over a few of them you couldn't get to work and I'll try entering them. Let me know the specific things you were changing/entering into the form.

Comments (4)

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1

I think Taxcloud is having intermittent issues with this. I've tested it several times and it works sometimes and doesn't others. They told me yesterday they are still looking into it.


Since it seems to be intermittent, you should be able to get it to save some occasionally. Email me over a few of them you couldn't get to work and I'll try entering them. Let me know the specific things you were changing/entering into the form.

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LEAD 529519 TAX ID 23-7284345


Religious or Educational, School

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I was unable to save it for the last hour of trying occasionally, but it saved just now. Again, this appears to be an intermittant problem on Taxcloud's end. I am still in contact with them on this. I'd suggest you try to get some entered now though.

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Taxcloud notified us that a fix went out Friday night and that it should be working better now.

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