System should automatically send email to customer when customer generates a quote
I cant tell you how many customers call after waiting for their quote email to show up, and it never does. We manually send them, but the quote page and subsequent quote confirm page are not very user friendly/intuitive....many customers expect that the quote will be emailed to them since they enter all their info, including email address, and then hit 'submit'. Then they go to their email days later to find the specifics and our contact info and nothing.
If you're concerned about bombarding them with emails as they revise/edit the quotes, maybe the last generated quote should send automatically if after X minutes they havent done it themselves.
Just a thought.