Survey Questions

Steve Myrter shared this question 5 years ago
Answered

Are we able to edit the survey questions at all? If so, how do we do this? I'd like to add a question or two and remove the last ranking part all together.


Thanks for all you guys do to make our company flow successfully.

Best Answer
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You can view the survey by making a false lead, going to the survey tab, and taking the surveys. You cannot change the questions. We have to do that for you. There are some special questions. They are used for the Testimonials widget. We are reluctant to remove those ones. I'm not sure if the one you want to remove is one of those special questions or not. If you want to change the survey, send us what you want it to be in detail, and we will do it for you.

Comments (3)

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1

You can view the survey by making a false lead, going to the survey tab, and taking the surveys. You cannot change the questions. We have to do that for you. There are some special questions. They are used for the Testimonials widget. We are reluctant to remove those ones. I'm not sure if the one you want to remove is one of those special questions or not. If you want to change the survey, send us what you want it to be in detail, and we will do it for you.

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2

Honestly, the only things I would like to remove from my survey that goes out to the customer is the following:

1) Did our crew leave anything behind that needs to be picked up? (this kinda tells the customer we are forgetful a lot in my opinion)

2) What importance were the following factors in planning your event? I don't need to know this information. I expect all of those things to be important to a customer.


I would like to add Driver Performance to the Customer Satisfaction portion.


Let me know if this can be done. These would be the only changes I would make.

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We can do this for you. I'll let you know when we finish.