Survey Alert Not Working

Richard Just shared this question 13 days ago
Answered

We don't seem to be receiving alerts anymore when a customer survey is completed? This used to work fine.

The alert is active and set to the correct email address.

Example leads: 6506685, 6622327, 6640851

Comments (3)

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Ok, I have actually seen this issue a lot lately. I have a ticket in for it and will let you know as soon as it is fixed!

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We are also having this same issue.

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We are not seeing a pattern just yet. We released a change we think may have solved it, but we are monitoring. Thanks!