We don't seem to be receiving alerts anymore when a customer survey is completed? This used to work fine.
The alert is active and set to the correct email address.
Example leads: 6506685, 6622327, 6640851
Ok, I have actually seen this issue a lot lately. I have a ticket in for it and will let you know as soon as it is fixed!
We are also having this same issue.
We are not seeing a pattern just yet. We released a change we think may have solved it, but we are monitoring. Thanks!
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