Status not changing

Jessie Ochoa shared this problem 4 years ago
Solved

I had a recent lead who signed contract, then paid in full via paypal but the status never changed to confirmed. They also did not receive a deposit received email. Can you please look into this? Lead 841627

Best Answer
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This was caused by the same bug that you reported earlier where we saw issues with package prices changing. The customer signed and made payment during the time this bug existed. It has been fixed. You should not see any further issues like this.

Comments (1)

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1

This was caused by the same bug that you reported earlier where we saw issues with package prices changing. The customer signed and made payment during the time this bug existed. It has been fixed. You should not see any further issues like this.