State disappears when editing leads.

Jean Herard shared this problem 11 months ago
Known

When editing leads to add or remove information, the "state" from the quote request page does not remain once saved. This in turn cause the information to go missing from the quote confirm page as well.

Comments (3)

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2

Is this happening with both forms, or just the Japanese form?

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1

This happens when I attempt to edit the lead from the leads page. Please see the images below, the state "山口県" disappears.

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/401f7e06c432d57d722b399b4858f199

Upon clicking edit, the state disappears.

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And is completely gone when saved.

/1d136f6944ee7520e9d55ab5cd3f2985

Please advise.

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1

Sorry about that! I've added state to the pages it will be listed under Prov.

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