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Shifts not saving in delivery module

Casey Z. shared this question 7 years ago
Answered

We're trying to schedule shifts for the dates 3/17-3/18 in the delivery module, but for "Route 1", they won't save. It's been attempted four times, by two different users, but each time we hit "save" the shifts disappear. Any idea what's going on?


Another strange thing: The default times are sometimes different depending on which user is adding the shifts. For example, Route 3, when I add a shift, the times auto fill as 2:00pm-9:45pm, but when Jesse does it, the start time is 2:01pm. Often the start or end time is off by one minute.

Comments (6)

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It looks like you got them scheduled. I've seen this happen before if the scheduled shift doesn't overlap any blocks. It is required to. I'm not sure if that was your original issue or not.


There could be many reasons for being a minute off. Do you have an example we could look at? Sounds like a rounding issue. Did you put in a strange duration for setup or tear down for that lead?

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We don't actually have them scheduled. I entered one shift and it worked, but when we put all 10 in there it didn't work. We're going through now one at a time to see if there is a specific shift causing the problem. I'll let you know.


The time issue can be seen on this same date range, 3/17-3/18, Route 3. If I click on "add shift" it shows 2:00pm-3:30pm. If username "Jessezegar" is logged in, the time is 2:01pm-3:30pm. It's doesn't seem like a big problem, but it does waste time going through to change them to 2:00pm.


Also, is there any way to copy or duplicate shifts when we have multiple shifts that are identical?

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My date range is 3/17-3/18. It appears that I can enter shifts that start and end on 3/17. However, any shifts that end on 3/18 disappear when I hit "save". I am setting the shifts to overlap both the setup and tear down blocks.

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Update: Anytime I select "Vehicle with tow & lift" as my position, it doesn't save. I don't see any difference between that position and the others that would cause this.

I know this isn't how you guys intend this module to be setup, but this approach has, so far, made it functional for us.

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Another update: I changed "&" to "/ " and now it seems to be working.

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Thanks for figuring that out. I'll make a task to fix that bug.

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