Sales tax resetting to $0

Jessie Ochoa shared this question 5 years ago
Answered

I made a change on a lead (645026) and when updating, the tax reset to zero. When I enter the default tax rate manually, it applies a discount in the same amount. If I try to zero out the discount, the rate resets to zero. HELP!!!

Best Answer
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This should solve the issue for when the tax rate is not correct.


1. Type in the correct tax rate

2. Adjust the discount by putting in a 0

3. Click Save

Comments (3)

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1

This should solve the issue for when the tax rate is not correct.


1. Type in the correct tax rate

2. Adjust the discount by putting in a 0

3. Click Save

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1

Tried it. Still resets.

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I set your default tax rate under Settings->Distance Charges->State tab. Then I was able to set the rate correctly no that lead. Sorry about that