Request a Quote Beyond my 25 miles Settings

Maria Balderas shared this question 3 years ago

Hi The delivery area is Fort Worth and surrounding areas, I have my delivery settings up to 25 miles, however as you may see on this quote, the customer resides in Florida. I will delivery beyond 25 miles for my existing customers but would like to keep my distance within 25 mile radius. I have selected Distance by Address. Please advise what i need to do to correct it. Thank you. Quote ID# 1338623

Comments (1)


You have it set to restrict auto booking of quotes to only 25 miles. However, if you want to prevent the quote as well as the booking of it, you need to change it. Go to Settings->Distance Charges->Restrict By and set it to Restrict Quotes and click the save button.