Quote requests missing information
I sometimes receive automated quote requests missing return information. Sometimes they are missing phone numbers, missing or incorrect physical or email addresses, etc and I wonder if these are either not serious shoppers or competitors pricing our products. Sometimes the lists can be very long, although not lately.
I know if they put in a bad email they will not receive a response, but sometimes they do have an email but other info is missing or bogus such as recently, lead 6292843 from IPS 22.214.171.124 on 2/9/20 or Jeff Patz, no address no phone to calculate delivery 6290025 from 126.96.36.199.
Is it possible or even worthwhile to track them by the IPS address, or eliminate our quote response if there is no phone or delivery address?
Also, I am trying to email some reports and asked Susan to assist in sending me a report of all of our email addresses so that I can send them to a company that is going to develop an email plan for me. She explained that it is fairly simple, but I am stuck trying, mainly because I am working from public computers and wary of downloading, meanwhile Susan was going to email that list to firstname.lastname@example.org but I have not seen it. I also want to do the same with our inventory, but cannot seem to complete this.