Quickbooks web connect not syncing

Anthony Hall shared this question 4 years ago
Answered

I have leads for December that are not showing in Quickbooks. The web connect says no data exchange required. Here is errors in the log.


20160127.04:09:29 UTC: QBWebConnector.RegistryManager.setUpdateLock() : HKEY_CURRENT_USER\Software\Intuit\QBWebConnector\UpdateLock has been set to False

20160127.04:09:29 UTC: QBWebConnector.RegistryManager.setUpdateLock() : ********************* Update session unlocked *********************

20160127.04:09:29 UTC: QBWebConnector.RegistryManager.getValue() : Unable to get from RegistryKey =<HKEY_CURRENT_USER\Software\Intuit\QBWebConnector\SOAPWebServices\InflatableOffice QuickBooks Integration App> for ValueName=<RequestedVersion>

20160127.04:09:29 UTC: QBWebConnector.RegistryManager.getValue() : Reason: Object reference not set to an instance of an object.

20160127.04:09:29 UTC: QBWebConnector.RegistryManager.getValue() : Unable to get from RegistryKey =<HKEY_CURRENT_USER\Software\Intuit\QBWebConnector\Scheduler\InflatableOffice QuickBooks Integration App> for ValueName=<DefaultInterval>

20160127.04:09:29 UTC: QBWebConnector.RegistryManager.getValue() : Reason: Object reference not set to an instance of an object.

20160127.04:09:29 UTC: QBWebConnector.RegistryManager.getValue() : Unable to get from RegistryKey =<HKEY_CURRENT_USER\Software\Intuit\QBWebConnector\Scheduler\InflatableOffice QuickBooks Integration App> for ValueName=<MinIntervalInSeconds>

20160127.04:09:29 UTC: QBWebConnector.RegistryManager.getValue() : Reason: Object reference not set to an instance of an object.

20160127.04:09:29 UTC: QBWebConnector.RegistryManager.setUpdateLock() : HKEY_CURRENT_USER\Software\Intuit\QBWebConnector\UpdateLock has been set to False

20160127.04:09:29 UTC: QBWebConnector.RegistryManager.setUpdateLock() : ********************* Update session unlocked *********************

Comments (1)

photo
1

In Settings->QuickBooks, you can see that it is successfully running. I see it processed 5 records at 2016-01-26 22:54:31. Please send lead IDs for any lead you don't believe made it to QB. Thanks.