QuickBooks queue is empty

Nilufer Soucek shared this question 4 years ago
Answered

I'm trying to reconnect QB, but when I run the Web Connector, it's saying "no update necessary". I checked the log, but it's recording 0 connections each time. I tried to sync a single lead, but received this message: "Error: You cannot queue a lead that belongs to another account/QB integration!" I confirmed that the Lead ID is one of our leads. I'm logged in with our primary account too. Thanks for your help!

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It looks like it's running fine. I think you are just already caught up. There was a bug with queuing a lead manually. I've fixed it. You can try queuing a lead manually if you don't think it's been sent to QB.