price category not showing on drop down

Brian Robinson shared this question 4 years ago
Answered

We added connect 4. I added a new price category and it says it already exists, I went to price categories and I can see it's in there but I can't seem to find it on the product to select. please advise.

Comments (5)

photo
1

Every rental needs to be in a price category, even "quick-add" line item. But you wouldn't want all this cluttering up your price categories, so we add them as "inactive" prices. If you go to settings->item prices, there is a dropdown that allows you to see inactive prices. You probably have an item in there that is named the same.

photo
1

Correct. The issue I'm having is I can't figure out how to make that inactive price active.

photo
1

Assign it to a product?

photo
photo
1

Inactive price = it's assigned to an inactive item. It doesn't appear in the drop down. You have to activate the item to see it. If you can't find the item I can look it up for you.


Not used prices = not assigned to an item and should be in the drop down.

photo
1

Got it thanks