Payment reminder emails not sending?

Glen Harrison shared this question 6 years ago
Answered

hey guys,


for some reason this customer was sent every email it looks like except the "payment reminder" email for their event on 5/02/14. Lead ID #49946. any ideas?

Best Answer
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The payment reminder was only being sent after the contract was signed (or the contract received date is set on the contract tab). Same goes or the Deposit Due reminders.


We have updated the code so that the payment reminders are no longer dependent on the contract being signed.

Comments (2)

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1

The payment reminder was only being sent after the contract was signed (or the contract received date is set on the contract tab). Same goes or the Deposit Due reminders.


We have updated the code so that the payment reminders are no longer dependent on the contract being signed.

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1

Thanks guys!