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Overbooked and never received an alert
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I am overbooked for July 12th for 2 60" round tables and never received an alert. I figured it out when I printed the availability from the calendar page for that date to see what I had available. I knew I was over booked for chairs but I never received a notice about the tables. This is not a good thing, makes me not very confident in the system.
The same question
The day view availability check is based on the entire day. You never received an alert on a lead or the overview page because you have tables returning to the warehouse that day before they go out again. So, technically you do not have an overbooking of the tables. Day view is a quick look at availability. It is not as accurate as looking at availability per hour like we do everywhere else in the software.
The day view availability check is based on the entire day. You never received an alert on a lead or the overview page because you have tables returning to the warehouse that day before they go out again. So, technically you do not have an overbooking of the tables. Day view is a quick look at availability. It is not as accurate as looking at availability per hour like we do everywhere else in the software.
The day view availability check is based on the entire day. You never received an alert on a lead or the overview page because you have tables returning to the warehouse that day before they go out again. So, technically you do not have an overbooking of the tables. Day view is a quick look at availability. It is not as accurate as looking at availability per hour like we do everywhere else in the software.
The day view availability check is based on the entire day. You never received an alert on a lead or the overview page because you have tables returning to the warehouse that day before they go out again. So, technically you do not have an overbooking of the tables. Day view is a quick look at availability. It is not as accurate as looking at availability per hour like we do everywhere else in the software.
Actually there are not tables being returned on the 12th all my rentals are on the 12th and there are 70 rented and I only have 68. I checked all the start times and they are all with in the 12ths date.
Actually there are not tables being returned on the 12th all my rentals are on the 12th and there are 70 rented and I only have 68. I checked all the start times and they are all with in the 12ths date.
Lead ID 599484 has 5 of them. This event is over at 11:30am. You have a 15 minute tear down listed with a half hour return travel. This tells the system that the 5 tables from that event are available at 12:15pm.
Lead ID 539333 has 3 tables going out. The event starts at 3pm. You have a half hour setup listed with a 15 minute delivery travel. That means the equipment is not in use until 2:15pm.
The system expects that the 5 tables coming in at 12:15pm are then available for the event that leaves your warehouse at 2:15pm. If this is not planned as such, you need to update the travel times or use delivery and return windows. Please note that at this time the delivery module doesn't update these parameters on the contract tab. So if you schedule it differently on the delivery page than what you've set on the leads, you need to change the leads to reflect it if you want conflict calculation to be accurate.
The other option you have is to put in delivery and return windows that are large. If you were to make your window anytime from 8am till event start, the equipment would be unavailable starting at 8am. That might be the best way for you to setup your leads so that this doesn't happen to you again.
Lead ID 599484 has 5 of them. This event is over at 11:30am. You have a 15 minute tear down listed with a half hour return travel. This tells the system that the 5 tables from that event are available at 12:15pm.
Lead ID 539333 has 3 tables going out. The event starts at 3pm. You have a half hour setup listed with a 15 minute delivery travel. That means the equipment is not in use until 2:15pm.
The system expects that the 5 tables coming in at 12:15pm are then available for the event that leaves your warehouse at 2:15pm. If this is not planned as such, you need to update the travel times or use delivery and return windows. Please note that at this time the delivery module doesn't update these parameters on the contract tab. So if you schedule it differently on the delivery page than what you've set on the leads, you need to change the leads to reflect it if you want conflict calculation to be accurate.
The other option you have is to put in delivery and return windows that are large. If you were to make your window anytime from 8am till event start, the equipment would be unavailable starting at 8am. That might be the best way for you to setup your leads so that this doesn't happen to you again.
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