Old Leads Not Displaying New Customer Pages

Casey Perno shared this question 4 years ago
Answered

I went though the steps listed in the update, deleted my old quote, and made sure all the new pages shared the same group name. However, when I go to 'view quote' or 'view contract' from a lead, I get this message:


"You either entered an invalid link or your quote has expired. Click here to try again."


When I go to the URL and manually add the group name under the 'name' variable, the quote shows up. Am I missing something on how to link the new pages to the old leads?


Note: I just tested what would happened if I re-saved old quote. And it works fine for any quote I re-saved, including any new quotes. If I have to re-save all of them, it's still worth it!

Best Answer
photo

It automatically changes the reference on the leads. It looks like you made the switch to the new pages and then maybe deleted one of your new pages that was assigned to all your quotes. We fixed it for your account. Thanks!

Comments (1)

photo
1

It automatically changes the reference on the leads. It looks like you made the switch to the new pages and then maybe deleted one of your new pages that was assigned to all your quotes. We fixed it for your account. Thanks!