making shifts available

John Bowen shared this question 3 months ago
Need Answer

Why are new shifts showing as unavailable when no one has signed up for them?

Comments (3)

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If I had to guess before looking at an example, I would think it has to do with the worker's "rank." /c194bc0ed80799b9e340ef06314fb57b

Rank determines how far in advance the worker can sign up for a shift. The idea here is that your higher ranking workers will be able to fill up the schedule with shifts they want before lower ranking employees fill in the gaps.

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If this isn't what you are referring to, can you please send me a worker name and particular shift that you think should be available and I'll look into why. I'll make this ticket private so you can share specific details.

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Actually it was much simpler. I was a dummy and had the endtime of the shift wrong. This was causing a conflict with a different shift she was already scheduled for. Once I made the adjustment, everything was good.

Operator Error!!!!

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