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Lead not printing

Brian R. shared this problem 7 years ago
Solved

Lead ID 1450194 for this Sunday does not print the packing list when using the deliver tab to print the day. There are two events the the truck, one prints but not this one. I know you said there may be some bad HTML in the items so I removed the operator instructions, the only place we have html on the items, and tried again but it still didn't print. We had the same thing happen to another event this week and we printed the packing list from the leads tab but for whatever reason when we do that the formatting isn't the same and it takes up two pieces of paper so I have to copy into word and adjust to get to print...

Comments (1)

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Your templates need major work to solve this issue. The issue you are having is definitely related to your HTML. At this point, my recommendation is to have us troubleshoot and fix it. It's a one-time $50 charge because it's probably going to take a couple hours. This is a charge for us to fix it this one time. Future issues if they are extensive like this would require a similar charge.

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