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lead didnt get reminders.....

Lisa C. shared this question 4 years ago
Answered

ID: 5335579 | Created: 5/23/2019 10:33am | Modified: 9/20/2019 1:41pmthis customer rescheduled and upon calling them today we realized they didnt get any reminder....PLease advise

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It was in the Hold status at the time it would have normally sent (11:45 am today). That Status has this attribute checked: "Prevent Automatic Emails for any Lead with this Status"

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