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lady booked a bounce combo for a $50 for 8 hours ($125 less than regular rate)

charles w. shared this question 7 years ago
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My price is set for $175 on the castle slide combo and a lady received a quote for $50. Her zip code is local 26170 and she was charged a $50 travel fee. My travel is set to 0 for this area. What is happening all of the sudden my system is going haywire...please help. I have to honor a rental for $50 now. Thanks

Comments (1)

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What is the lead ID? I looked around but could not find someone with that zip code that rented the Castle Slide Combo. I also looked at your inventory, and it looks like you fixed the pricing. Did you also change the zip code pricing? We recommend always having a disclaimer saying that all quotes are subject to staff approval. Even still, I think you can let her know there was an error and not have to honor the price. If you are available to chat, we can make sure your account is setup correctly to avoid any future issues like this.

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