Did our link to the Google Review replace the testimonial link because they can't both be there?
I am not seeing it at the bottom of our surveys as we once did
They are both there.
Were they just added again, because I have not been seeing the testimonial link (see below) and I am not sure how to link them to our website.
How satisfied were you with our:
(Rank 5=Best, 1=Worst)
Booking Process: 5
Customer Service: 5
Friendliness at Event: 5
Competence at Event: 5
How satisfied were you with the following rentals?
Paradise 2 Lane Slip n Slide w/pool: Completely Satisfied
Would you rent from us again?
Did our crew leave anything behind that needs to be picked up?
No, the crew was great.
What importance were the following factors in planning your event?
(Rank 5=Most Important, 1=Least Important)
Customer Service: 4
Selection of Items: 3
Total Cost: 2
Availability of Items: 5
Company Reputation: 1
Please write a review of our company below for the benefit
of our staff and potential customers. Thanks!
Everything about the process was great. Timely replies and answers to my questions. The slide was great. I will definitely use them again and recommend others do as well.
If you could suggest one improvement in our service, what would that be?
Review us on Google
Here is the link to take you to our Google business page so you may earn the Loyalty Customer Discount with your candid review of your experience with SuperFun Attractions.
delete survey results
edit survey results
You will not see the link in the view you are looking at. You would have to make a fake lead and then go to the surveys tab and click the customer satisfaction survey link to see how it looks to your customers. I do not believe they were recently changed other than the edit I made for you. Regarding testimonials on your site, you need to mark them active in Settings->Testimonials for them to appear on your site.
I am having trouble changing an active testimonial on my site to a new fresh testimonial. Do I delete the code for one that is active now and replace it with a different code for the testimonial I want to appear on the site?
You should be able to go to Settings-->Testimonials. There you can make the testimonials active that you would like to show on the site.
how do you make them active?
Click on the review...press edit, there's a check box to make active, check the box and save.
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