Inventory Count

GREG HARKINS shared this question 7 months ago
Need Answer

We have tons of glassware and we are now forcing our clients to take full racks of each of the glasses they choose.

Example Beer glasses rent for .58 each and in racks of 25.

I want the system to force a 25 count number on our order when we place their order to aid our staff in selling the correct amount.

if someone puts in 1 it bumps it to 25 and charges as needed

if they put in 40 glasses it would make it 50

how do i a make the inventory default to the rack count.

We have 239 beer glasses so that would give us 9 full racks and a few loose ones.

Comments (11)

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What you will want to do is use advanced quantity options and Choose dropdown...increments of 25. That way it will give the customer options of 25, 50, etc

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I know that... and it works fine on the customer quote side.

on the back end if i do that the number shows up as 1 but the price is for 25.

example make a fake lead in our system

pick glassware white wine 12oz (i have i set for 25 count)

when you check mark that item it shows the price for 25 glasses, but the qty shows 1

when you save it it reverts back to the single glass price and the qty is only 1 not the set 25 as in the system

this is where i am confused.

i need my rental staff to be able to see the same 25 default as the client would see on the web side.

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did anyone get to look into this?

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**See response from Monday**

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i seen the response from monday... but i guess you didnt see my response to the monday response from you.. so here it is again...

I know that... and it works fine on the customer quote side.

on the back end if i do that the number shows up as 1 but the price is for 25.

example make a fake lead in our system

pick glassware white wine 12oz (i have i set for 25 count)

when you check mark that item it shows the price for 25 glasses, but the qty shows 1

when you save it it reverts back to the single glass price and the qty is only 1 not the set 25 as in the system

this is where i am confused.

i need my rental staff to be able to see the same 25 default as the client would see on the web side.

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I fixed the white wine glass 12oz to the way it needs to be...in the new front end it's working the way it should...it automatically enters 25. On the old back end it's hit or miss still--it works fine sometimes and others not at all! --some of the inventory stuff has been "quirky" on the backend since the switch so I am putting in a ticket for this. But, if you put in the advanced quantity options the 25 increment and use the dropdown choice for the input type it should work for you. Thanks!

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so there is the answer it needed to be drop down not text enter ;).... that seems to solve the issue on the backend in the old system for now :) Thanks

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in the new backend where do you set up the way to enter qty.. there is no option for dropdown, text etc. that i can find

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Yes, I have been looking on the new for 5 mins now trying to find a spot for the "advanced quantity" I don't see anything either. I am going to also put this in the ticket as well! For now, on these items do this in the old version for the items you need set up this way! Thanks!

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yes we are staying on the old IO for now.. our forms are still really screwed up and that alone will keep me on there until that is fixed .. we have just been playing on the beta to learn it some

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fyi if you try to edit a comment here it works, but when you try to save it there is no save option available on an edited comment.