How to avoid sending reminder emails to contracted leads - ID: 2757462 I

David shared this question 22 months ago
Need Answer

Hello,

Customer start the auto booking process however never made a deposit. But the system send them a event reminder email. How can we prevent any automated emails to non confirmed leads.

Currently we only hold units if a customer make a deposit, which is making the lead confirmed.

Comments (1)

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You would edit your Contract status and uncheck "Prevent Automatic Emails for any Lead with this Status." It looks like you may have already done this since your question. I did notice that you had it turned off for your Confirmed status too. You may not want it turned off for that status.