How Do I Fix Quickbooks Errors 3150 & 3140

Nilufer Soucek shared this question 4 years ago
Answered

I'm getting the following errors when running the Web Connector:


  • 3140: There is an invalid reference to QuickBooks Item "1-Person,
    8-Panel Umbrella (Whi" in the Invoice line. QuickBooks error message:
    Invalid argument. The specified record does not exist in the list.
  • 3150: There is a missing element: "TxnID".

How do I fix these?

Comments (6)

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The missing TxnID error is caused because of the other error (it's trying to add a payment to the invoice, but the invoice never got added in because of the first error.


The first error is happening because for whatever reason we were not able to create the item needed to be referenced on the invoice. You could create these yourself. Go to Quickbooks and find Lists in one of the top menus. Manually add them as needed and see if the problem goes away.

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I looked at QB. Those items are already in there. They were auto-added by IO a while ago. Any other tips?

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It looks like it's happening on four invoices and it's been producing errors since about 5/20/15 (as far as I can go back).

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You had a special character in the description of your umbrellas. I swapped it. It should work now.

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Thanks! How do I reset the downloads into QB for those invoices that had errors?

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You don't need to do anything they will auto-retry.