How can I let customers know of a true delivery time "Window"
How can I let a customer know a true "window" Example (11:00 - 11:45)?
When I set a delivery window on the contract tab of a lead I would enter "11:00- 11:45".
But then when I go to Routing and actually set the delivery for the event at 11:30 on the timeline.........the template variable sends the customer the exact time of "11:30 - 11:30" (Very specific vs the original larger window).
The template variable I'm using is %fullsetupwindow%
Is there a way to show the window instead of the specific time?