Google review

Tom Slonaker shared this question 5 months ago
Need Answer

Thanks Tim for dressing up the Google Review question to make it look very professional, but we still are having trouble encouraging customers to do that after they pretty much answered the survey. As an incentive, we offer a discount to those who do the review, but I think a reminder of that on this page would prompt people to click the link. Currently, even those with rave surveys only click about 1/3 the time, then feel cheated when they rent again and do not receive the discount.

I think adding " ...to receive your Loyalty Customer Discount.

would help.

Comments (1)

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I have updated the wording...let us know if you need anything else!