This object is in archive! 

email logs appearing as blank with dates only

Tom S. shared this question 9 years ago
Answered

We seem to be having problems with blanks appearing with dates only on our email logs for customers. This is when we log into a customer lead and check the logs for actions completed. We also seem to be having some calculation errors on our distance mileage. (UVA Law School eg) the distance of 16 miles at $1.68 should charge $26.88 for delivery based on miles, but the computer calculated over $65.

Best Answer
photo

The address for the event is not a complete address which is why it calculated poorly. Put in the exact address, clear the distance charges and hit update to re-do the calculation.

Comments (1)

photo
1

The address for the event is not a complete address which is why it calculated poorly. Put in the exact address, clear the distance charges and hit update to re-do the calculation.

Replies have been locked on this page!