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Email log detail...

Kasey P. shared this question 8 years ago
Answered

When I check the log for a sent bulk email it only gives me detail on the first 30 emails (opens, bounces etc). How can I view the detail on the remaining sent emails?

Comments (3)

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The stats at the top of the page are for all of the newsletters sent, but below we only list 30 at a time. This is more of just a preview for you, but I suppose it would be good to view specifically which ones bounced. We don't have a tool for that, but could probably create one. Is bounce info the main concern here?

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The bounce info is the main concern, so we can update contacts. Being able to see who opened the email would be beneficial as well though, to see who we are and aren't successfully communicating with. If you're creating something, it would be nice to sort the columns to consolidate bounces and opens.

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We'll probably create a tool soon to consolidate the email bounces. The open times will honestly be a lower priority since that information isn't exactly accurate (we often don't get the info that the recipient opened the email even though they have read it).

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