Distance Charge is not charging the correct amt of fee

Maria Balderas shared this problem 4 years ago
Solved

Hello Hope all is well. Please see ID: 1558322.Having a problem with the quote giving the wrong delivery fee . The delivery address is 19 miles away and charged 0 fee. Can you please look to see why it didn't charge a fee? Thank you very much your assistance is very much appreciated.


Thank you so very much for your assistance.

Mary

Comments (1)

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When looking at the lead, if you click the google or mapquest links next to the event address it will take you to the map. You'll see it is showing only 8 miles away.