Distance Charge Incorrectly Calculated

John Downs shared this problem 4 years ago
Solved

Can you please take a look at lead 1455196. We had a customer that was able to reserve a bounce house for a zip code that is not listed in our distance charges. We have it set to restrict to zip code. Additionally it added a weird charge for the distance (i.e. a non-even amount of $35.44). In the past if the zip code was not listed it would force them to contact us or request that we contact them. Please advise.

Comments (1)

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If you look at the log for that lead, you will see that the quote was created by the admin, not the customer. I've turned on warnings so that the admin will see a warning about the zip code in the future. Thanks.