Customer contract email
I modified our customer contract email to included the event start time in the body of the email. However, the document is not converting the code "%starttime%" to the actual event start time as intended. Instead the code as written above shows in the email. Please advise.
" In regards to the delivery of your order, delivery is typically scheduled during the two hour window prior to event start time of %starttime%, unless you request an alternate delivery time. We are looking forward to your event. Should you have any questions, please feel free to contact us."