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credit card processing issues started a couple hours ago

Lora C. shared this question 8 years ago
Answered

I'm about to call auth.net,but everything on their end looks right. This has happened with 3 cards on 2 leads. Error:


Your payment did not process successfully


Transaction Details


cURL error code: 35

cURL message: SSL connect error


Comments (6)

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These transactions are not even making it to auth.net

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Another phone helper said she got error 7, 34, 35

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I tested it and didn't have any trouble. Other customers of ours who use authorize are also not having any problems.


It's possible it was just a temporary issue. Basically that error means our server was not able to connect to the authorize.net server. I'll look at this more tomorrow.

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I had to customers recently complain about this as well. The same text as above, except payment went through ok.

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Sorry, still not sure of the cause of this. We have upgraded some of the software on our servers. Please let us know if you continue to get complains about it.

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Same problem, just now. Lead ID 1184372

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