contracts signed but then appearing in window for contracts as not signed

Lisa C. shared this question 3 years ago
Answered

this customer signed but now in the Contracts/deposit window shows not signed. This is ccuring with all contracts at the moment please adviseContract Signed: Amy Hogan

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IO Alerts <alerts@inflatableoffice.com> UnsubscribeTue, Jun 30, 12:38 PM (4 days ago)

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Contract Signed for Amy Hogan.


If you are logged in, you can click the following link to view lead.

View" rel="nofollow" target="_blank">https://www.inflatableoffice.com/myaccount/directlead.php?id=6714977">View Lead


View" rel="nofollow" target="_blank">https://www.inflatableoffice.com/quotes/contractme.php?qid=6714977&cid=5881829&name=Sky+High+&ctrid=2410939">View Contract

https://www.inflatableoffice.com/include/email/open.php?id=45815025" alt="open" />Unsubscribe

Comments (2)

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This appears to be a bug. The signature is taken and the signed contract is on the lead, but the system is choosing a different contract as the default for the lead. We will get it fixed this week. In the meantime, you can edit the contract and choose the signed contract as the active contract to fix it. Thanks!

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I emailed you my findings, but I'll mention it here too. I think you are possibly clicking to regenerate the contract after making changes to a lead that has a signed contract.

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