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Conflict

Heidi H. shared this question 7 years ago
Answered

Conflict Question - On order 1676598 it does not show any conflict if I open the order but if I look in the leads tab it appears to have a conflict. Why?

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For speed, we mark leads with conflicts through a background process. Rarely the process doesn't complete for a lead and may be incorrect. It appears that was the case here. If you click edit and then save, it relaunches the process. You'll see in this case that it cleared the conflict flag once it properly ran. Looking at the equipment list on the lead is the most accurate indicator.

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