Charge not calculating correctly per hour

Anthony Hall shared this question 5 years ago
Answered

I have an inventory item that is a generator. I have an option for the generator that is a refill charge. I have had them setup and calculating correctly. Generator is a daily charge, refill is based on the hours of the event. I decided to make the refill required and link the quantity. Once I did that the calculation is off. Example: 732610

Event is 4.5 hours, 1 generator and 1 refill

The refill is not calculating correctly. It should be $4 per hour for $18, but it is calculating it to be $14.

What is causing this?


I manually changed it so I could send the contract so it currently shows as $18.


If I remove the required option it will calculate correctly again.


I have tried checking the Recalculate box on the lead and it still will not calculate correctly.

Best Answer
photo

I see the event is from 12:30 until 4:00 which is 3.5 hours, not 4.5 hours.

Comments (1)

photo
1

I see the event is from 12:30 until 4:00 which is 3.5 hours, not 4.5 hours.