CALENDAR BY DAY VIEW NOT MATCHING WITH ACTUAL DAY RENTAL
I looked up lead ID 676534 as referenced by the email template you
pasted. I see that you have the event start scheduled on 10/5 but
the delivery scheduled on 10/8. This will cause unexpected behaviour.
Did you change the event start and not change the delivery time?
Update the delivery time and date on the contract tab of the lead and it
should fix the issue. I will look at putting a warning or error into
the system to remind people to update their delivery times when changing
the event times.
Can you please provide an example day and item(s) that are not correct?
LINK family states its items are being used/booked for today in calendar day view but when you go to lead it is the next day (Sunday)
If you believe that you will need to extend your reservation, Please let us know as soon as possible, we do sometimes have back to back rentals during peak seasons.
Click the following link to view your contract again and/or remit payment for your reservation balance: Event Contract.
For questions or help, please contact us via phone at 888-618-5020 or by replying to this email.
We strive to provide the best service and equipment in the industry.
Safe travels in and we look forward to serving you!
City Stroller Rentals
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