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Calander is showing an event over two days

Lisa M. shared this problem 9 years ago
Solved

Please look at event for Wed 10/8/14. This event is showing up on 10/9/14 thursday as well. I don't understand why- as it is scheduled for 7:30 PM on 10.8 and will be over no later than 10:00 PM that same evening.

Best Answer
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If you go to the Lead you can click the Contract tab to see additional details. The setup, teardown, delivery windows and travel times can affect the length of the event. In this case the travel time is 6 hours which is incorrect. You can manually correct it or clear the field and save to have the system re-calculate it.


It looks like the address was changed after the lead was created so the travel time was generated based on the original address.

Comments (1)

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1

If you go to the Lead you can click the Contract tab to see additional details. The setup, teardown, delivery windows and travel times can affect the length of the event. In this case the travel time is 6 hours which is incorrect. You can manually correct it or clear the field and save to have the system re-calculate it.


It looks like the address was changed after the lead was created so the travel time was generated based on the original address.

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