automated emails

Tom Slonaker shared this problem 13 days ago
Known

Occasionally I do not see a record of the automated email response to a quote response in the log. recent example: 5386879.

Comments (3)

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We have a ticket in for this...looks like a possible bug. We will let you know as soon as we have an update!

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The recent quote email only goes out on 1 quote if the customer has multiple quotes in the system. In this case the quote that was sent to was deleted so it wasn't obvious: 5384993. If you look at the customer's log you would be able to see it there.

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Wow I never knew that. This is great information to know and I appreciate your research and dedication to putting together a great system.