Routing

Richard J. shared this question ago

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We have a lead that was previously assigned to a delivery schedule however the event was postponed due to weather.

Now when we try and put the event onto a new delivery schedule, it doesn't show up because it's still allocated to the previous route. We also can't edit it as we're not using the Workers add-on.

Is there a way to fix this?

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IO S. ● 5 years ago

All you need to do in the future is go back to the delivery tab for the original date...move the event's set up and tear-down times back to the boxes (undo the delivery tab set up; see screenshot) Then, when you go to the new delivery date tab...they will show there.

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