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Paying without signing the contract

Thomas C. shared this question 5 years ago
Answered

Had a customer pay in full for an event WITHOUT signing the contract. The problem is they want a refund stating they didn't sign the contract for the event and found someone cheaper. The items were booked for a month and I lost the rentals I could have booked to someone else, if they would have cancelled sooner than the day before the event. My lawyer said I have to refund thier money since they didnt sign the contract! Is there a way to prevent this? This needs to be fixed!

Comments (4)

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I've altered your contract page template to not allow payments until after the contract is signed. Thanks!

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Thank you!

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can i get this added to my account as well

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William, this is done.

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is this done on all contract templates? even ones I created?

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Cindy, If you do this on your account it does effect all contract templates.

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Please do this to my account sign first then pay

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Cindy, I have added this code to your payment area to accomplish this.

 style="~~empty(*contract_status*)~ ~display:none~~;"

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I need this added to my account..

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Done

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Could I please have this done on my accounts as well please for both locations?

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This was completed

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Can I get this done also? Thanks

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This was completed

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