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What is this message trying to warn me about?

Andrew K. shared this question 7 years ago
Answered

When I'm editing an email in the Email Center, I see this message:


  • Note: Reduce means you'll only send to customers matching the filter. Exclude will not send to anyone in the filter.


It sounds like it's trying to warn me about a mistake I might make when applying a filter to the email. I don't understand what it's talking about, though—I don't see "reduce" or "exclude" anywhere relevant—so now I'm concerned that I won't be able to avoid the mistake.

Can you please elaborate on what this message is trying to tell me?

Best Answer
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On the right just use Send to or Don't send to in the drop-down. We rename the text and forgot to update the Note.

Comments (2)

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1

It's for how you want to apply the filter. If you choose exclude when adding a filter then it will send to everyone except the ppl in the filter. If you choose reduce then it only sends to ppl in that filter.

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1

Thanks. It sounds like "reduce" will do what I want. Where do I choose that?


4e325bda724836851194dfa9ba7d67b4

photo
1

On the right just use Send to or Don't send to in the drop-down. We rename the text and forgot to update the Note.

photo
1

On the right just use Send to or Don't send to in the drop-down. We rename the text and forgot to update the Note.

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