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Previous invoices erased

Michelle W. shared this question 8 years ago
Answered

A customer may have several invoices for the same order as they change items or services. It's a great way of keeping track of all the changes a client has made throughout the event process. As of the last update, ALL previous invoices have been erased or "replaced" with what is currently in the event. For example, if something happens to a piece of equipment and we have to replace it last minute, all previous invoices that were sent to client all have the new piece with no record of what was originally ordered. Going into an order from last year that was cancelled last minute and altered with an agreed upon payment has all previous (6 of them) orders with the same amount . . . no record of the original amount agreed upon. How do I find the original signed invoice? see 630552

Comments (2)

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This issue has been fixed.

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To clarify, they weren't erased...it was just always showing the active one regardless of the one you were trying to view.

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