Workers calendar

Casey Z. shared this question ago

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Any chance you guys can rearrange the order that available shifts show up on the workers calendar? It just came to my attention that the current chronological order leads to my workers thinking there are no available shifts on some days. The attached screenshot shows what they see if the first 9 shifts on any given day have been taken, even if there are shifts available.

I think a much better arrangement would be to show an assigned shift first, then show available shifts in chronological order, then show unavailable shifts in chronological order. That way they would see a green dot if they are already scheduled, they would see blue dots if there are shifts available, and the available shifts would never be hidden behind all those red dots.

In addition, if you could separate out permissions, we could set it up so they don't even see the unavailable shifts on their calendar. Right now it's either they can see only their shift, or they see all shifts. There's no way to make it so they can see only their shift and available shifts.

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Cody S. ● 5 years ago

This is a design flaw we can probably fix. I've added it to our product development system. But there is a setting, as you said, to hide the unavailable shifts. "Hide Unavailable Shifts" is a toggle on first "details" tab of a Worker's profile. It's not in the permissions tab.

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Casey Z. ● 5 years ago

Ah, thank you! I remember seeing that toggle at some point, but I forgot it was there.

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Casey Z. ● 5 years ago

Ok, so that's a big improvement. However, it's still a little confusing for workers. I've attached a screenshot showing what they see when they are scheduled for a shift on the morning of the 1st. There are 2 more shifts that day that nobody is scheduled for, and one of them is later in the day, so this worker could actually take that shift.

If I had my way, I would probably make the shift later in the day blue (available), and add another color designating the overlapping shift as unscheduled, but not necessarily available to this employee who is already scheduled for a shift at the same time.

This would allow employees to schedule shifts as they pop up, but still see new shifts as they are added, allowing them to switch to a newly added shift.

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Cody S. ● 5 years ago

Which worker is this screenshot from?

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Casey Z. ● 5 years ago

Casey Zegar, December 2018

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Casey Z. ● 5 years ago

I just added those two shifts on Dec 1st for testing

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Cody S. ● 5 years ago

I'm not sure why it's showing any red dots with that toggle on for your worker profile, but I think the main reason this isn't showing you available shifts is because the date is in the past.

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Casey Z. ● 5 years ago

You're correct. I just did the same thing on Feb 8, 2019, and it shows a green dot where I'm scheduled, a red dot for an available shift that overlaps my scheduled shift, and a blue dot for an available shift later in the day. I'm going to call this one "solved". Thank you!

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