Customer pickup is based upon set appointment time:
| Month|| Pick Up|| Drop Off*|
| Jun 1 - Sep 31|| 7:30 - 8:00 a.m. CST|| 7:30 - 8:00 p.m. CST|
| Oct 1 - Oct 31|| 8:30 - 9:00 a.m. CST|| 6:30 - 7:00 p.m. CST|
| Nov 1 - Mar 31|| 9:45 - 10:00 a.m. CST|| 5:45 - 6:00 p.m. CST|
| Apr 1 - May 31|| 8:45- 9:00 a.m. CST|| 6:45 - 7:00 p.m. CST|
Please note that the warehouse is only open during the appointment time. ALL pickups and drop offs must occur during these time slots.
Delivery is based upon a 6-hour window around your party time. If you choose to select a window larger than 6 hours, an additional charge may be incurred.
Tax exempt certificate must be filed prior to the event with our company or all applicable taxes will be added back to the event.