taxcloud addess verification/warning issue?

Akron Radon shared this problem 2 years ago
Known

Lead id 3235981


I knew the address was spelled wrong, so I looked at the log and it indicated a bad address by taxcloud on 3/12, but on the front screen the warning was not showing. Please advise.

Comments (2)

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Just because the address isn't exactly what the post office has, doesn't mean that the tax rate cannot be found. The warning on the event tab of the lead is only to indicate when there may have been trouble finding the tax rate. It was able to find the tax rate despite the address missing the "Ave NW" ending so it didn't warn you. However, I'm still going to have our Development team do some bug testing here to make sure we're displaying it when we need to.

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In this particular instance it was not just the direction. The street name was misspelled. I updated the spelling of the street name, about the time that I submitted this ticket. However the other screenshot shows the misspelling. In the past whenever the address was incorrect, the warning showed up on the front page which would indicate that we had a bad address