Staffing Text Messages
Our texting is working fine, but we have been faced with a weird issue.
On order 1296832 we had a delivery date of 3/2/16 and the staff got his email as he should have on 3/2/16 before his start time as we have set in the alert section.. They are only getting their 5 hour prior alert as you told me there is only 1 alert sent and i cant do a 5 hours and a 2 hours prior.
Now for the issue..
He had a pick up date of 3/7/16 and he didnt get the alert for today's part of the shift assignment.
I was assuming the 3/7/16 would be a separate text because of the date change but they didnt get a text for todays shift.
having the ability to have text sent on pick up dates is very important also..
can the text feature be fixed to send for each date we have set in the schedule section?
The same question
A fix for this will be released tomorrow.
A fix for this will be released tomorrow.
what feature is this that you can text employees! Thats awesome that would avoid me having to call everybody
what feature is this that you can text employees! Thats awesome that would avoid me having to call everybody
I signed up for the workers module and added some empolyees.
How can I send auto reminder text to their phones a few hours prior to the jobs?
I signed up for the workers module and added some empolyees.
How can I send auto reminder text to their phones a few hours prior to the jobs?
i created new leads, cleared all of the worker shifts and tried differnt times and 1 hour, 2 hour variations and nothing besides that first text.
i created new leads, cleared all of the worker shifts and tried differnt times and 1 hour, 2 hour variations and nothing besides that first text.
I'll need more time to look into this and will get back to you tomorrow.
I'll need more time to look into this and will get back to you tomorrow.
It's not sending because it checks to make sure there is an email address on the worker account. Even though it isn't needed for the Text email, it checks this for all worker emails.
It's not sending because it checks to make sure there is an email address on the worker account. Even though it isn't needed for the Text email, it checks this for all worker emails.
Thanks. works like a charm now.
Is there anyway to get rid of this little bit of HTML coding in the text message? It wasn't there this morning and now it is..I can't figure out whats causing this
Thanks. works like a charm now.
Is there anyway to get rid of this little bit of HTML coding in the text message? It wasn't there this morning and now it is..I can't figure out whats causing this
I think I've fixed the html stuff at the bottom of texts. Let me know if you get any more.
I think I've fixed the html stuff at the bottom of texts. Let me know if you get any more.
works beautifuly now.
Thanks!
works beautifuly now.
Thanks!
Replies have been locked on this page!