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Bounced emails

Guest shared this problem 6 years ago
Solved

https://www.inflatableoffice.com/myaccount/directlead.php?id=2733017

Today the customer requested a quote and IO sent tan email at 4:pm. 1/2 hour later the same customer sent a request for a second quote and the email bounced. Why? And how to avoid?

Comments (1)

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The way to avoid this would be to send the email through your email server, rather than having us spoof your return address and send it from ours. In settings->email settings you'll want to get your email password and credentials corrected and turn "use custom email server" to "yes".


I think it was turned off at one point because you sent a newsletter and exceeded the amount of emails your email provider allowed you to send via SMTP, but that was a while ago and that restriction should be lifted.

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